Order placed between Monday to Friday will be dispatched on next business day*, weekend orders will be dispatched on Monday**. Currently only orders from Australia and New Zealand will be accepted and will be delivered from warehouse located in ACT. Despite order volume or value all customer will receive express free shipping***
After dispatch, tracking details will be provided to customer via order notification email, therefore customer sometime needs to check their junk folder if they do not see email from system. Due to the nature of the product, all delivery will be signature required. Product will be shipped only to the address mentioned in shipping address area of the order form, therefore The Rams Leather will not be responsible for wrong delivery. Customers are advised to double check their address before placing order.
We use Australia Post for all our online delivery, therefore after getting tracking details, customers can check the status of their parcel using Australia Post Tracking Service. Delivery sometimes may be delayed due to unforeseen conditions.
* Applies if there is stock ready in warehouse, otherwise customer will be notified for back-order timeframe.
** If public holiday falls on MONDAY then order will be delivered on next business day.
*** Express shipping may not be avaliable in some cases, for such standard shipping will be used.